THE BOSTON CONSULTING GROUP
The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises.
BCG was founded in 1963 and is a privately owned firm with more than 7,000 employees across 78 offices in 43 countries. Integrity, respect for the individual, delivering value, and making an impact on society are just some of BCG’s core values. BCG’s commitment to both our clients’ success and our own standards is what sets BCG apart as a world-class professional services organization.
Join BCG – start your career at a company that is consistently ranked as the leader in its field, and is acknowledged as one of the best places to work.
THE CHINA RESEARCH TEAM (CRT)
The China Research Team is a new, dynamic and highly visible team of excellence around business research and process innovation. We collaborate with our case teams to create impact for our clients by providing world-class research and taking deep pride in delivering rapid and precise results. The culture of CRT can be described as customer-focused, results driven with passion for research at its core.
RESEARCHER POSITION SUMMARY – IDEAL PROFILE
We are seeking candidates with strong research experience in Japanese, to build up the Japanese research capability within BCG’s China Research Team. This professional will be an integral part of CRT and will contribute to BCG’s client work and knowledge base by conducting research in a timely and accurate manner and clearly packaging, articulating and delivering findings, while leading the knowledge building of CRT in the consumer goods area. S/he will have credibility based on the objective data they cull in order to help meet challenging variety of business needs.
The ideal candidate will successfully manage variety of multiple requests and will thrive in learning rich, fast-paced, deadline oriented yet thoughtful environment that is customer-focused. The Researcher will be a strong problem solver and will work well independently as well as in a collaborative team environment. This professional will welcome the opportunity to grow and learn in an apprenticeship culture where they can quickly build and expand their research knowledge base to the next level. S/he will communicate in a clear and concise manner with a positive and engaged face to the customer and will assist in building a loyal customer base for the CRT.
BASIC JOB RESPONSIBILITIES
– Conducts research in Japanese gathering information from relevant and qualified sources, and evaluates data accuracy
– Determines request objectives and proactively suggests most appropriate and timely research approach to the Research Team Leader and more senior CRT members
– Evaluates source quality and proactively helps identify and raise research-related issues
– Synthesizes and packages research results; organizes facts and summarizes data into appropriate and timely output (e.g., email, word, excel, PPT).
– Successfully manages volume of various research requests, with high-level of accuracy and organization
– Supports standardized research products
– Works collaboratively with CRT colleagues and internal customers and approaches all interactions and deliverables with the highest levels of quality and customer service; coaches and supports in quality control process for Knowledge Process Outsourcing (KPO)
– Lead the knowledge building in Japan market within CRT, including identifying and mastering core sources across industries, building and maintaining knowledge products across key markets in the country
JOB REQUIREMENTS AND CRT HOURS OF OPERATION
– 2-4 years of general research experience in Japanese within the professional services firms, enterprises, government, etc.
– Tech research experience – Emerging Technologies (Big Data, Artificial intelligence, Machine learning, augmented reality, virtual reality, chatbots), IoT/Connected Devices (Wearables, Smart TV, Smart Devices – Echo, Google Home etc.), Ecommerce/Mobile Commerce (Web Traffic Metrics, App Metrics, M-Commerce Sales, Mobile Analytics, mPOS, Payment Gateways, Social Marketing Tech, Customer Journey Analytics etc.), Digital Marketing (Retail Search Engine/Digital Adspend, Marketing Tech/Ad Tech), Fintech
– University degree with demonstrated high academic achievement
– Japanese proficiency of JLPT N1 is a must; BJT J1 and J1 + is highly preferred; fluent or native in Chinese
– Proven research and commercial database searching capabilities in Japanese (e.g. Nikkei Telecom)
– Works with flexible hours (e.g. 8AM – 4:30PM)
KEY COMPETENCIES
– Good business knowledge; comprehensive understanding and familiarity of research techniques and information sources/databases in Japan
– Accuracy and strong attention to detail; ability to prioritize and multi-task; well-developed communication skills (written and oral)
– Solid problem-solving orientation, ability to work in a fast-paced, team and customer-oriented environment
– Proficiency in Excel, Word, and PowerPoint
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